Corporate Pack - Customer Service

Package Details

  • Category: Corporate Pack

Pack Info

Immediately improve your customer service skill. Know secrets of How to deliver value to customer.


In this Customer service course participants will learn:

• What is “service” and why is it important?
• The Basic of Customer Service
• Customer Service steps
• Listening and Dealing with Challenging customers
• Measuring Service Result
• Recognize barriers to the delivery of outstanding customer service.
• Techniques for dealing with angry or upset customers.
• Personal action plan to improve customer service skills.

Format Key

• H - Half Day Training
• F - Full Day Training
• M- Multi Day Training

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